Wi-Fi drops out in the back rooms
The living room works. The bedrooms and study lose signal.
Sound familiar?
Good internet. Poor Wi-Fi?
The router is in the garage cabinet
A metal cabinet can weaken the signal before it reaches the house.
Fast plan, slow Wi-Fi
Your incoming internet speed may be fine. We compare wired and Wi-Fi results.
Unused data points in the walls
We find where the outlets lead, test them and put suitable cabling to use.
A new home needs connecting
We check the router, Wi-Fi and existing wiring before you settle in.
Working from home is unreliable
Video calls, printers and devices need a dependable connection.
How we work
How our Wi-Fi check works
We work out whether the issue is your incoming connection or the Wi-Fi around the home.
- 01
Test the connection
We compare a wired test at suitable network equipment with your Wi-Fi performance.
- 02
Walk the rooms
We check the office, living areas and rooms where the signal drops.
- 03
Check the equipment
We look at router position, data outlets, cabling and any existing mesh units.
- 04
Explain the options
You get clear findings and a price before any extra work starts.
Clear starting prices
What will it cost?
The $150 health check is credited towards repair or upgrade work completed during the same visit. If no work goes ahead, the $150 visit fee applies.
Wi-Fi health check
$150
Onsite testing, coverage check and findings. Up to 60 minutes.
Ask about this service →Router relocation
From $180
Using suitable existing Ethernet outlets. Extra wiring quoted separately.
Ask about this service →NBN-ready home setup
From $200
Router configuration and checking existing outlets. Provider activation excluded.
Ask about this service →Mesh installation
From $250
Installation and setup of a customer-supplied mesh system.
Ask about this service →New Cat6 data point
From $180
Per point where access allows. Cable route and scope confirmed first.
Ask about this service →Mesh with wired backhaul
Quoted after inspection
Where additional cable runs are needed, we assess access and confirm the price first.
Ask about this service →Prices are starting rates for suitable local jobs. Hardware, new cabling and extra travel may cost more. We confirm the scope and price before work starts.
What the fix might be
Move the router into the house
Your router might be trapped in a garage cabinet. We check whether existing Ethernet can bring it into a better room. We also plan how the other outlets connect.
Use existing data outlets
We test wall points, find their cabinet connections and connect suitable outlets for TVs, offices and access points.
See data points and Ethernet →Install mesh or access points
Extra Wi-Fi points help where one router cannot cover the home. Wired backhaul may improve reliability between units.
See mesh installation →Get a new home online
We check installed data points, connect your own router and configure Wi-Fi. Your internet provider handles service activation.
See NBN-ready home setup →Beyond the house
A shed or granny flat may need its own link. We assess the buildings before choosing cables or a wireless bridge.
See whole-property Wi-Fi →A job we've done
Pearcedale
Starlink at the house, with Wi-Fi extended to the shed and workshop on a five-acre block.
See the Pearcedale job →Other useful guides
Wi-Fi questions we're asked
- Why is my Wi-Fi slow when my internet is fine?
- Distance, brick walls, router placement and metal cabinets may weaken Wi-Fi. We compare wired and wireless tests before recommending a fix.
- Can you move my router out of the garage cabinet?
- Often, if your NBN connection type and existing data outlets allow it. We also check whether the relocated router can feed other outlets back at the cabinet.
- Can you move the NBN box?
- NBN-owned network equipment is managed through your provider. We can assess moving your own router instead.
- Can you use data outlets already in the house?
- Yes, if the outlets and cabling test as suitable. We map, connect and test them.
- Do I need mesh or more data cabling?
- Mesh can improve coverage within a home. Ethernet backhaul can help where walls weaken the link between units.
- Will mesh reach the detached shed?
- Not reliably in every case. We assess a suitable wired connection or dedicated building-to-building link.
- What if the problem is with my provider?
- We explain what the tests show so you can raise the findings with your provider. We don't claim to repair their network.
- Is the $150 visit fee taken off the repair?
- Yes. The $150 is credited against repair or upgrade work completed during the same visit. If no work goes ahead, the visit fee applies.
Get in touch
Ask about your Wi-Fi
Tell us what is happening and where you need coverage. We will get back to you about the next step.
Health check $150 — credited towards same-visit work.
Prefer to talk? 0408 559 555
Based in Cranbourne. We work across Melbourne's south-east, the Peninsula, Bass Coast and Gippsland. Travel is confirmed before booking.
VINCONNECT isn't affiliated with Starlink or SpaceX. VINCONNECT isn't endorsed by TP-Link or Omada.